超自然行動組

Last Updated: Jan 23rd, 2026

This Terms of Service (hereinafter referred to as “Agreement”) is a legally binding agreement between Giant Interactive (HK) Limited (“Giant”, “we”, “our”, or “us”) and you (“you”, “user”, or “users”). This Agreement governs your use of or access to our games, our online website, software systems, customer support, and/or any other online services (together referred to as “Services”) provided by Giant.

We hereby remind you to read and fully understand this Agreement before using any of our Services. Particularly, we remind you to pay attention to some important terms that we highlight in bold, or in all caps, including:

∙ You agree that you use our Services at your own risk, and that our liability to you is limited as set forth in Section 7 below.

∙ You agree to resolve disputes between you and us in individual arbitration, and not in court, as set forth in Sections 10 below.

∙ Your access and use of our Services is subject to our Privacy Policy, incorporated herein by reference. We may store, process, and transmit your data on servers outside of the region where you are located.

Access to our Services may be subject to age restrictions and may not be available to all users of the Services. If you are a “Minor” who is under the age of 18 (or the applicable age of majority where you live), then you must read this Agreement accompanied by your parent or your guardian, and you must get your parent's or your guardian’s permission to use our Services. If you are the parent or guardian of a Minor, and you allow your Minor to use our Service, then this Agreement applies to you, and you are responsible for your Minor's activities when using our Services.

BY MAKING REGISTRATION OF AN ACCOUNT FOR OUR SERVICES, LOGGING INTO YOUR ACCOUNT, OR USING ANY OF OUR SERVICES (INCLUDING BUT NOT LIMITED TO PLAYING OUR GAMES), YOU ARE DEEMED TO HAVE READ, UNDERSTOOD, AND ACCEPTED ALL THE TERMS OF THIS AGREEMENT. IF YOU DO NOT UNDERSTAND OR AGREE TO THIS AGREEMENT, PLEASE DO NOT USE OUR SERVICES.

Giant reserves the right to amend, modify or revise this Agreement at any time and you agree to check periodically for new terms. The original terms of the Agreement will be replaced by the updated ones once released.

IF YOU DO NOT AGREE TO THE NEWLY UPDATED AGREEMENT, PLEASE STOP USING OUR SERVICES, OTHERWISE, YOUR CONTINUED USES OF OUR SERVICES SHALL CONSTITUTE YOUR ACCEPTANCE TO BE BOUND BY THE NEWLY UPDATED AGREEMENT.

1. Accounts

1.1 You may be required to register an Account (“Account”) in order to use our Services.

1.2 You agree that you will provide accurate, up-to-date and complete information for the registration of the Account, and you shall maintain and promptly update your registration information accurate, up to date, and complete.

1.3 You shall be responsible for keeping your Account secure and confidential (including but not limited to email address, passwords or other related account information). Also, you acknowledge that you shall be responsible for any and all actions performed, using, or accessing our Services through your Account, whether or not authorized by you.

1.4 You agree to monitor your Account to restrict any use by minors. You accept full responsibility for any unauthorized use of our Services by minors including any use of your credit cards or other payment or settlement instruments or devices by minors.

1.5 You shall not share, sell or transfer your account as well as any of your rights or obligations under this Agreement to anyone else or share your account information with others without our prior consent. If you do so, we reserve the right to take action, including but not limited to the right to terminate your Account immediately without any refund.

1.6 We may terminate your access to our Services or your Account at any time for any reason without any further formality if we have reason to believe that you have failed to comply with this Agreement. If your Account is so terminated, you will not be permitted to re-register an Account without our express permission.

1.7 If you decide to terminate your access to our Services or your Account, please reach out to us as described in Section 11.6 of this Agreement.

1.8 In the event of theft, unauthorized use or any other security breach pertaining to your Account, it is your responsibility to notify us immediately.

1.9 If you have not logged into your Account for more than three (3) years (or other time period which is specified in applicable local laws and regulations), we have the right to delete your Account and any data, record, and information (including but not limited to your in-game characters, virtual items, virtual currency, character data, game progress, game customization) thereof without any refund or compensation. Such deletion is not recoverable.

2. License

2.1 Subject to your acceptance and compliance with the terms of this Agreement and applicable laws and regulations, we hereby grant you a personal, limited, revocable, non-sub licensable, non-assignable, non-transferable, and non-exclusive license to use our Services for your internal and personal purposes.

2.2 By accepting this Agreement, you understand and acknowledge that our Services is licensed, not sold to you, and furthermore such license does not grant you any title or ownership in our Services.

2.3 We may limit, suspend, or revoke your license to use our Services if you violate any terms of this Agreement depending on specific violation scenarios at our own discretion.

2.4 In case we reasonably find that you have breached any terms of this Agreement or any applicable community guidelines or rules (if any), or we reasonably detect suspicious activity on your Account, we may take such actions as we deem appropriate, including but not limited to: (i) removing any involved Content; (ii) restoring your gameplay data to the status before your breach; (iii) restricting your access to the whole or the part of our Services, or your account; (iv) terminating your right to use our Services; (v) taking legal action against you or disclosing relevant information to law enforcement authorities; and (vi) any other actions set forth in any applicable community guidelines and rules (if any).

3. User Behavior and Content

3.1 You shall not do or assist others in doing any of the following actions:

(a) Derivative Works: Copy or reproduce, translate, reverse engineer, derive source code from, modify, disassemble, decompile, or create derivative works based on or related to our Services.

(b) Cheating: Create, use, offer, promote, advertise, make available and/or distribute the following or assist therein:

i. cheats; i.e. methods not expressly authorized by Us (whether accomplished using hardware, software, a combination thereof, or otherwise), influencing and/or facilitating gameplay, including exploits of any in-game bugs, and thereby granting you and/or any other user an advantage over other players not using such methods;

ii. bots; i.e. any code and/or software, not expressly authorized by Us, that allows the automated control of a game, or any other feature of our Services, e.g. the automated control of a character in a game;

iii. hacks; i.e. accessing or modifying the software of our Services in any manner not expressly authorized by Us;

iv. any programs or tools that allows logging into different accounts at same time in a concentrated manner to perform actions that severely affect game balance, such as creating fake viewers, fake fans, fake likes, fake gifts for specific users; and/or

v. any code and/or software, not expressly authorized by Us, that can be used in connection with our Services and/or any component or feature thereof which changes and/or facilitates the gameplay or other functionality.

(c) Prohibited Commercial Uses: Exploit, in its entirety or individual components, our Services for any purpose not expressly authorized by Us, including, without limitation (i) playing our game at commercial establishments; (ii) gathering Virtual Currency, Virtual Items, or resources for sale outside of our Services; (iii) performing in-game services including, without limitation, account boosting or power-leveling, in exchange for payment; (iv) communicating or facilitating (by text, live audio communications, or otherwise) any commercial advertisement, solicitation or offer through or within our Services; or (v) organizing, promoting, facilitating, or participating in any event involving wagering on the outcome, or any other aspect of, our games, whether or not such conduct constitutes gambling under the laws of any applicable jurisdiction, without authorization.

(d) Data Mining: Use any unauthorized process or software that intercepts, collects, reads, or “mines” information generated or stored by our Services; provided, however, that we may, at our sole and absolute discretion, allow the use of certain third-party user interfaces.

(e) Unlawful Virtual Items or Rewards: obtain or duplicate Virtual Items through abnormal manners, including but not limited to:

i. obtain rewards or Virtual Items (including but not limited to virtual currency) by registering and/or logging into multiple Accounts;

ii. create, utilize or transact in any Virtual Item created or copied by exploiting a design flaw, undocumented problem, or program bug in our Services.

(f) Unauthorized Connections: Facilitate, create or maintain any unauthorized connection to our Services including but not limited to: (i) any connection to any unauthorized server that emulates, or attempts to emulate, our Services; and (ii) any connection using third-party programs or tools not expressly authorized by Us.

(g) Transfers: Attempt to sell, sublicense, rent, lease, grant a security interest in or otherwise transfer any copy of our Services or component thereof, or your rights to our Services to any other party in any way not expressly authorized herein.

(h) Transfer/Trade Virtual Currency and Virtual Items: Transfer/Trade Virtual Currency or Virtual Items with real money/real items through any third-party platforms, or attempt to provide mediation, intermediary, or agency service for such transfer/trade in or outside our Services without authorization;

(i) Disruption/Harassment: Engage in any conduct intended to disrupt or diminish the game experience for other players, or disrupt operation of our Services in any way, including:

i. Disrupting or assisting in the disruption of any computer used to support our Services or any game environment. Any attempt by you to disrupt our services or undermine the legitimate operation of any game may be a violation of criminal and civil laws;

ii. Harassment, “griefing”, abusive behavior or chat, conduct intended to unreasonably undermine or disrupt our game experiences of others, deliberate inactivity or disconnecting, and/or any other activity which violates our policies.

(j) Harmful Content: provide any content as set forth in Section 3.6 through our Services.

(k) Violation of Laws: use our Services to violate any applicable law or regulation.

3.2 You are responsible for your interactions with other users in our Services. We may monitor interactions between users of our Services, but we are not obligated to do so. We cannot be held liable for your interactions with our users, or for any user's actions or inactions. You release Giant from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with any dispute you may have with another user. In entering into this release, you expressly and, to the extent possible under applicable law, waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

3.3 Users may send, upload, communicate, transmit, generate, or provide in other methods, information, data, software, sound, photographs, graphics, video, tags, nicknames/usernames, or other materials (“Content”) via our Services. You are responsible for any and all Content that you may provide through our Services, either published in public or sent in private. In order to operate the Services, we must obtain from you certain license rights in your Content so that actions we take in operating the Services are not considered legal violations. By using the Services and uploading your Content, you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute and modify (for technical purposes, e.g., making sure content is viewable on smartphones as well as computers and other devices) your Content but solely as required to be able to operate and provide the Services. You agree that these rights and licenses are royalty-free, transferable, sub-licensable, worldwide, and irrevocable (for so long as your Content is stored with us), and include a right for us to make your Content available to, and pass these rights along to, others with whom we have contractual relationships related to the provision of the Services, solely for the purpose of providing such Services, and to otherwise permit access to or disclose your Content to third parties if we determine such access is necessary to comply with our legal obligations. By posting your Content via our Services, you represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and authority necessary to grant the rights granted herein for your Content. If any right or interest in your Content may not be licensed or transferred under any applicable laws, you hereby expressly waive and agree not to assert any such rights, credit and/or claim for any compensation from Giant.

3.4 You may send, upload, communicate, transmit, generate, or provide in other methods, information, data, software, sound, photographs, graphics, video, tags, nicknames/usernames, or other materials ("Content") through our Services. You are responsible for any and all Content that you may provide via our Services, either published in public or sent in private. In order to operate the Services, we must obtain from you certain license rights in your Content so that actions we take in operating the Services are not considered legal violations. By using the Services and uploading your Content, you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify (for technical purposes, e.g., making sure content is viewable on smartphones as well as computers and other devices) your Content but solely as required to be able to operate and provide the Services. You agree that these rights and licenses are royalty-free, transferable, sub-licensable, worldwide, and irrevocable (for so long as your Content is stored with us), and include a right for us to make your Content available to, and pass these rights along to, others with whom we have contractual relationships related to the provision of the Services, solely for the purpose of providing such Services, and to otherwise permit access to or disclose your Content to third parties if we determine such access is necessary to comply with our legal obligations.

3.5 Any Content provided by you through our Services does not represent or imply the opinions or policies of Giant, and you should take full responsibility for those Content.

3.6 You shall not provide any of the following Content through our Services:

(a) any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, discriminatory, promotes hate, politically-motivated, pornographic, sexually explicit, or otherwise in violation of applicable law;

(b) any Content that sexualizes minors or that is intended to facilitate inappropriate interactions with minors, other users, or the public (e.g., threats of serious bodily injury, threats to public safety, etc.);

(d) any Content that will be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidentiality;

(e) any unsolicited or unauthorized advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes" or any other form of solicitation;

(f) any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party; and

(g) any Content that contains anything that, in the sole determination of Giant, is objectionable or inhibits any other person from using Services, or which may expose Giant or other users to any harm or liability of any kind.

4. Virtual Currency and Virtual Item

4.1 “Virtual Currency” means the virtual currencies such as virtual points or virtual golds available in our Services. “Virtual Item” means the items or features for use within our Services, which may include without limitation, in-game consumables, chests, character skins, and other items that are depleted during gameplay.

4.2 Please note that when you procure, earn, or otherwise obtain Virtual Currency of Virtual Items, you receive a personal, revocable, non-assignable, non-sublicensable, non-transferrable, non-exclusive, limited license to use the Virtual Currency of Virtual Items solely within the applicable Services for your personal and non-commercial use. The license terminates when we cease to provide the Services, when your account is terminated, or when your purchase order is canceled. Virtual Currency of Virtual Items have no real-world monetary value and cannot be sold, sublicensed, traded, transferred, or exchanged for money or other consideration, except we may operate a marketplace that permits you to buy, sell or trade Virtual Currency of Virtual Items.

4.3 We may set certain conditions or limits in connection with the Virtual Currency, including a maximum amount you may spend to purchase Virtual Currency per transaction or per day, and a maximum balance that may be credited to your Account.

4.4 Unless otherwise specified in our Services, our system will first debit from the balance of your Virtual Currency that you have paid for (“Top-up Balance”) when you make purchases in the Services, and then debit from the balance of your Virtual Currency that you earn for free (if any) if the Top-up Balance is insufficient. Your purchase will fail if both payment methods are unavailable.

4.5 Any access or use of Virtual Currency or Virtual Items not specifically permitted by this Agreement is a violation of this Agreement and may result in a termination of your Account.

4.6 We reserve the right to modify, manage, control, or eliminate Virtual Currency and/or Virtual Items in our sole discretion. You acknowledge and agree that we may engage in actions that may impact the perceived value or purchase price, if applicable, of Virtual Currency and/or Virtual Items at any time, except as otherwise required by applicable laws.

4.7 We reserve the right to implement varying pricing policies for any of our Services across different countries, regions, and platforms.

4.8 When you purchase our Virtual Currency and/or Virtual Items, you may be required to make payment or purchase through a third-party store (“Store”). Your payment or purchase may also be subject to applicable terms and conditions of the respective Store per the requirements of such Store.

4.9 You acknowledge and agree that any payment for the right to have your license include Virtual Currency and/or Virtual Items and/or any part of our Services is non-refundable and non-transferable, except as otherwise required by applicable law or when our policy would otherwise permit. You further acknowledge and agree that you are not entitled to a refund for any Virtual Currency, except as otherwise required by applicable law. Should you have any question regarding the refund policy, please reach out to us as described in Section 11.6 of this Agreement.

5. Ownership/Intellectual Property

5.1 Giant and the logos and names associated with our Services are our trademarks and service marks. Other marks, names and logos used in our Services, are the trademarks, service marks or logos of their respective owners. You are granted no right or license with respect to any of the trademarks, service marks or logos.

5.2 We shall own all rights, titles, and interests (including but not limited to the ownership, intellectual property rights, neighboring rights and other rights and interests) in and to our Services under this Agreement. You acknowledge that your use of the our Services does not confer you any right or interest or otherwise, in any aspect or feature of it, including but not limited to (if any) any in-game rewards, achievements, characters, Virtual Currency, levels and other content. You further acknowledge that any character data, game progress, game customization and/or other data pertaining to your use of our Services may cease to be available to you at any time without prior notice in our sole discretion.

5.3 Any or all our Services (including trade secrets, database rights, copyright, patent, trademark and other intellectual property rights and interests thereof) are copyrighted and protected by any applicable laws (including but not limited to any applicable copyright laws and international treaties). To be specific, any materials that are part of our Services (including but not limited to any content, websites, games, programs, tools, source codes, object codes, HTML, content, files, patches, updates, modifications, derivative works, printed or electronic documentation, instructions, design, Accounts, passwords, themes, concepts, stories, storylines, technology, architecture, logic, structure, sequence, organization, themes, symbols, instructions, design, text, data, sounds, photographs, audio clips, audiovisual, video, artwork, graphics, logos, names, button icons, images of vehicles, accessories, Virtual components, equipment, materials, selection and arrangement, titles, methods of operation, software, related documentation, and all other features contained in our Services) are protected by applicable laws from unauthorized use.

5.4 You agree that any or all our Services may not be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, or otherwise exploited without our express prior written permission. Any use of our copyrighted materials, including but not limited to derivative works, requires the express prior written consent of us. Please note any unauthorized reproduction or redistribution of our Services shall be prohibited and may result in severe legal penalties.

5.5 We remain sole owner of rights, titles, and interests (including intellectual property rights, neighboring rights and other rights and interests) in and to our Services. You acknowledge and agree that you do not have any right or interest as a result of using our Services, except those explicitly granted to you under this Agreement.

6. Privacy Protection Policy

6.1 Please see our Privacy Policy for information on how we collect, use, and disclose information from you, including your rights concerning personal information.

7. Disclaimer and Limitation of Liability

7.1 You agree that your use of our Services shall be at your own risk. We provide our Services on an "as is" and "as available" basis. To the fullest extent permitted by applicable laws, we and/or our affiliates, employees, officers, managers, directors, agents, disclaim all warranties of any kind, including but not limited to any warranties of merchantability, error-free, non-infringement, or for a particular purpose, regardless of express or implied, regardless of in the aspect of tort, contract or otherwise, and regardless of whether we have been advised of the possibility of such liabilities.

7.2 We hereby disclaim all warranties, conditions, common law duties and representations, either express, implied, oral, or written. We make no warranties about the accuracy or completeness of our Services. Also, we assume no liability or responsibility for:

(a) any errors, mistakes, or inaccuracies of our Services;

(b) personal injury, property damage, lost profits, loss of data or any indirect, special, incidental, exemplary, consequential, or punitive damages arising from your use of our Services;

(d) any bugs, viruses or similar links transmitted by third parties on or through our Services;

(e) any programs intended to damage, detrimentally interfere with, surreptitiously intercept, or expropriate any personal information of you; and/or

(f) any damages arising from or in connection with unexpected circumstances or otherwise beyond our reasonable control.

7.3 In no event shall we be liable to you or third parties for any indirect, incidental, punitive, special, exemplary, or consequential damages (including, without limitation, loss of business, revenue, profits, use, data, or other economic advantage), however it arises, whether for breach of contract or in tort, even if we have been advised of the likelihood of such damages occurring.

7.4 We have no control over third-party sites which you may have access, including those sites which are linked to our websites. Therefore, we are not responsible for the content or function of any other websites and disclaims any liability for any aspects of such third-party websites via your direct access or through our websites or software functionality. The applicable service terms and privacy policies of those third-party websites shall govern your use of such websites.

7.5 In no event shall the maximum aggregate, cumulative liability of us or our members, officers, employees, directors, consultants, affiliates, be greater than the amount of your personal direct damages, if any, up to the total amount paid by you to us during the three (3) months prior to your making a claim against us or 100 USD, whichever is lower. These limitations and exclusions regarding damages apply even if any remedy provided by us fails to provide adequate compensation.

8. Indemnification

8.1 You agree to defend, indemnify, and hold Giant and/or its affiliates, employees, officers, managers, directors, agents, harmless from and against any claims, liabilities, losses, injuries, damages, costs, or expenses (including but not limited to attorney fees and other expenses) arising from or in connection with:

(a) your access or use of our Services;

(b) your breach or alleged breach of any terms, conditions, obligations, representations, or warranties contained under this Agreement;

(d) your violation of any applicable laws or third-parties' rights and interests; and/or

(e) your other illegal or inappropriate behavior.

9. Termination

9.1 Without limiting any other rights of Giant, this Agreement will terminate automatically without prior notice if you fail to comply with any term or condition of this Agreement or any agreements or policies referred herein. You may also terminate this Agreement by deleting your Account and immediately stopping your use of our services. Upon any termination, you shall no longer exercise any of the rights granted to you and you must destroy all copies of our games in your possession.

9.2 Despite the termination/expiration of this Agreement, your obligations accumulated prior to the termination/expiration shall still be fulfilled by you. Also, all the rights and interests of Giant and the authorization (if any) granted to Giant shall still remain in effect and survive the termination of this Agreement, including, but not limited to the Section 10 (Governing Law & Dispute Resolution) of this Agreement.

10. Governing Law & Dispute Resolution

10.1 This Agreement shall be governed by and construed under the laws of Hong Kong (“Hong Kong”) excluding its conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

10.2 Any dispute, controversy, difference or claim arising out of or relating to this contract, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non- contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of the arbitration shall be Hong Kong. The Tribunal shall consist of 1 arbitrator. The language of the arbitration shall be English. The arbitral award is final and binding upon both parties. Unless otherwise agreed, the arbitration shall be conducted in a confidential manner.

10.3 You agree that in the event of any dispute, Giant and you shall first attempt to resolve any such dispute informally for a period no less than Sixty (60) calendar days before initiating arbitration proceedings. The informal dispute resolution process shall be deemed to have begun upon the receipt of written notice from one party to the other (“Written Notice of Dispute”). The Written Notice of Dispute must include the full name and contact information of the complainant, describe the nature and basis of the dispute, and set for the relief sought. The Written Notice of Dispute shall be sent to support@giantgames.com.

In the event that any such dispute cannot be resolved informally, you agree that the dispute, including any question regarding the arbitrability of the dispute, shall be finally and exclusively resolved by binding arbitration in accordance with Section 10.2 above.

10.4 Without prejudice to any other rights or remedies that we may have, you acknowledge and agree that in the event of any threatened or actual breach of this Agreement, we shall, without proof of special damages, be entitled to an injunction or other equitable remedy in addition to any damages or remedies to which we may be entitled.

10.5 Class Action Waiver: You agree that each party may only bring claims against the other solely in their individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding in any jurisdiction.

11. Miscellaneous

11.1 Entire Agreement. These terms of this Agreement shall constitute the entire and exclusive understanding and agreement between you and us regarding our Services and shall supersede and replace any and all prior oral or written understandings or agreements between you and us.

11.2 Modification. We reserve the right to amend, modify or revise this Agreement at any time and you agree to check periodically for new terms. The original terms of the Agreement will be replaced by the updated ones once released. If you continue to use our Services, you agree to be bound by the revised Agreement.

11.3 Non-Assignment. You may not assign or otherwise transfer these terms of this Agreement or your rights and obligations hereunder, in whole or in part, without our written consent, and any such attempt will be void. We may assign or transfer our rights under this Agreement to a third party without your consent.

11.4 Severability. If any provision of this Agreement is held invalid or unenforceable for any reason, the remainder of this Agreement will continue in full force and effect and such provision shall be ineffective only to the extent of such invalidity or unenforceability.

11.5 No Waiver. No failure or delay on the part of Giant in exercising any right, power or privilege hereunder shall operate as a waiver of it, nor shall any single or partial exercise of any such right, power or privilege preclude any other or further exercise of it or the exercise of any other right, power or privilege.

11.6 Contact Us. If you have any further questions about this Agreement, please contact us at support@giantgames.com.